Privacy Policy

DPDP Act 2026 Compliant

Last Updated: February 24, 2026
Notice: This policy is provided in plain English. For assistance in other regional languages, please contact our Grievance Officer.
I.

Data We Collect

User Account Data

Name, Email, Phone (verified via OTP), and Studio Name.

Media Data

Photos transferred via FTP. Note: We process these only for the purpose of relaying them to your cloud storage and applying presets.

Technical Data

IP addresses of your cameras and mobile devices to maintain FTP stability.

II.

Purpose of Processing

We process your data exclusively to:

  • Facilitate instant camera-to-cloud sync.
  • Enable "Junior Assignment" workflows.
  • Apply AI-driven presets to your images.
III.

Data Retention & Deletion

Active Events

Photos are retained until the event is marked "Complete" or as per your subscription tier limits.

Right to Erasure

You can request the permanent deletion of any event or account data at any time via the app settings. Under the DPDP Act, we will fulfill this within 30 days.

IV.

Your Rights (Data Principal Rights)

Right to Information

You can request a summary of the data we hold.

Right to Withdrawal

You can stop our access to your camera feed by toggling the server "OFF."

V.

Grievance Redressal

In compliance with Indian law, our appointed Grievance Officer is:

Email:[email protected]

By using PixaConnect, you acknowledge that you have read and understood this Privacy Policy.

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